🛡 Safe and Responsible Platform

4c44's commitment to responsible gaming

4c44 believes that gambling is entertainment — not a source of income. We place the highest importance on every player's wellbeing and safety, and always provide the opportunity to play responsibly.

Why is responsible gaming important?

Gambling can be enjoyable, but excessive play can cause mental, financial, and family harm. Your safety is our priority.

4c44 is always committed to creating a safe and transparent betting environment. Our responsible gaming policy helps you set your own limits, take a break when needed, and identify problems. We want every player to play consciously and with enjoyment — not out of frustration or pressure.

Responsible gaming means keeping to your budget, knowing your time limits, and seeing gambling as one part of life — not the whole of it. At 4c44 we provide various tools and support so you can always stay in control.

Please remember: gambling is only for those aged 21 or above. Minors are strictly prohibited from accessing our platform.

Our core principles of responsible gaming

These six principles form the foundation of every decision and feature we build.

Age Verification

Our platform is for those aged 21 or above only. Age is verified at registration, and identity documents may be requested if there is any doubt.

Setting Deposit Limits

You can set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, and increasing it is not straightforward.

Time-Out

Take a temporary break. You can suspend your account for anywhere from 24 hours to 30 days — and return whenever you choose.

Self-Exclusion

If you want to keep your account closed for the long term, apply for self-exclusion. Options range from 6 months to permanent closure. Our support team will assist you.

Reviewing Your Gaming History

Log in to your account at any time to view your full history of deposits, withdrawals, and bets. Understand your own patterns and stay informed.

24/7 Support

For any issue, speak with our 24/7 live chat support team in Bengali. We are ready to help without judgement.

Tools for your control

The following protective tools are available in your 4c44 account settings. Use them and play responsibly.

Deposit Limits

Set your own maximum deposit amount on a daily, weekly, and monthly basis. Reducing a limit is immediate; increasing one requires a 24-hour wait.

Session Time Limits

Decide how long you will play in one sitting. When the set time is up, your session will end automatically.

Reality Check

At set intervals, a message will remind you how long you have been playing and how much you have won or lost.

Account Lock

Lock your account immediately in an emergency. Contact us via live chat and our team will act at once.

How does self-exclusion work?

Self-exclusion is an important protective measure. If you feel that gambling is getting out of your control, contact us via live chat and apply for self-exclusion. Once the application is made, your account will be closed immediately and cannot be reactivated before the set period ends. During self-exclusion, we will not send you any promotional emails.

How does Time-Out work?

A Time-Out is a temporary pause. You can suspend your account for 24 hours, 7 days, 14 days, or 30 days. During a Time-Out it will not be possible to log in or place bets. Once the set period ends, your account is automatically reactivated. This is simpler than self-exclusion — but equally effective.

Warning signs of problematic gambling

If you notice the following signs in yourself, do not delay in seeking help. The first step is acknowledging it.

  • Spending more money on gambling than your budget allows
  • Placing larger bets to try to recover losses
  • Lying to family or friends because of gambling
  • Trying to stop playing but being unable to
  • Neglecting daily tasks or responsibilities
  • Taking out loans or selling assets for gambling
  • Feeling restless or irritable when you cannot play
  • Playing to escape stress or depression

Habits for healthy gaming

Responsible gaming means being aware. A few simple habits will help you stay in control.

  • Play only for entertainment and only with money you can afford to lose
  • Set a budget before playing and stick to it
  • Take regular breaks and keep your playing time limited
  • Do not think of gambling as a source of income
  • Do not play when emotional or under the influence of alcohol
  • If you feel there is a problem, seek help right away
21+

For adults only

All services at 4c44 are for those aged 21 or above only. We follow a strict age verification process to protect minors.

Advice for parents

If your child uses your device, use parental control software. Keep your account password away from children and log out at the end of every session.

If a minor is suspected

If we suspect that an account holder is under 21, we suspend the account immediately and the deposited funds are not returned. Please provide information honestly.

Ways to get help

You are not alone. No matter how small the problem, we are here.

Live Chat Support

Talk to us 24/7 via live chat in Bengali. You will receive confidential support on any matter related to responsible gaming.

Contact by Email

For a detailed discussion, email us at: [email protected]. We aim to respond as quickly as possible.

Self-Exclusion Request

For self-exclusion or a long-term break, contact us via live chat or email. Our team will take action within 24 hours.

Our commitment

4c44 believes that building a healthy betting culture is our social responsibility. That is why we always provide transparent information on our platform, make no guarantees of winning, and encourage players to know their own limits.

We include a responsible gaming message in every advertisement and communication. Our staff are trained in responsible gaming and are able to identify problematic behaviour.

If you or someone close to you feels affected by a gambling-related problem, please contact us today. Remember — asking for help is a sign of strength, not weakness.

Common questions about responsible gaming

Find answers to frequently asked questions here.

After logging into your account, go to the "Account Settings" section. There you will find options for deposit limits, session time limits, reality checks, and time-outs. For self-exclusion, contact us directly via live chat or email.

If you have a balance in your account at the time of self-exclusion, you may withdraw it in accordance with our withdrawal rules once the process is complete. Contact our support team for more details.

Decreasing a deposit limit takes effect immediately. However, increasing a limit requires a minimum 24-hour delay after the request is submitted — this gives you time to make a considered decision.

Opening an account under the age of 21 is a clear violation of our rules. If this is proven, the account will be permanently closed and the deposited funds may be forfeited. Please register with accurate information.

In Bangladesh, there are various professional counsellors and organisations for mental health support, including the Kaan Pete Roi helpline. Our support team can guide you to the right resources.

If you believe someone is using your account without authorisation, change your password immediately and notify us via live chat. We will take protective action promptly.

Play with awareness, enjoy safely

Welcome to the world of entertainment at 4c44 — with responsibility. Whether it is cricket, slots, or casino, we are always here for you.

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